Customer Experience Tracking
Data Protection
1. Name and contact details of the controller within the meaning of the GDPR
Controller:
a. The controller responsible for the processing of your personal data is
dormakaba International Holding GmbH
DORMA Platz 1
58256 Ennepetal
Telephone: +49 2333 793 0
Email: info.de@dormakaba.com
.
b. You can contact our data protection officer at
dormakaba International Holding GmbH
Attn. Data Protection Officer
DORMA Platz 1
58256 Ennepetal
Email: data.protection@dormakaba.com
.
2. Categories of personal data that are processed
dormakaba International Holding GmbH processes the following categories of personal data about you:
Name
First name
Email address
Company
3. Purposes and legal basis of the processing
Your data is collected in order to
learn about customers' problems and highlights
to make improvements to products, processes, tools, etc.
to analyse trends
The processing is carried out on the basis of the legitimate interests of the data controller in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO and is neither disproportionate nor is it to be expected that your interests or fundamental rights and freedoms will prevail.
4. Duration of storage of personal data
Your data will be stored for a maximum of 5 years after collection.
5. Your rights as a data subject
According to the General Data Protection Regulation, you have the following rights:
If your personal data is processed, you have the right to request information about the data stored about you (Art. 15 GDPR).
If incorrect personal data is processed, you have the right to request its correction (Art. 16 GDPR).
If the legal requirements are met, you can request the deletion or restriction of the processing and object to the processing (Art. 17, 18 and 21 GDPR). The right to deletion is overridden if a legal provision requires further storage. In this case, your request for deletion can only be complied with at the end of the legal retention period.
If you have consented to the data processing or a contract for data processing exists and the data processing is carried out using automated procedures, you may have the right to data portability with regard to the personal data that you have provided to us (Art. 20 GDPR).
If you exercise your rights as described above, we will check whether the legal requirements for this are met.
If you have any complaints about data protection, you can contact the relevant regulatory authority.
6. Objection to the processing
If your personal data has been collected on the basis of the legitimate interests of the controller (Art. 6 para. 1 sentence 1 lit. f GDPR), you have the right to object to the processing. To exercise your right, simply send an e-mail to data.protection@dormakaba.com.
If you have any questions regarding the processing of your data, please do not hesitate to contact us.