

Start here
One video, once: the set-up, the six steps with a visitor, and finding the lead afterwards. About seven minutes.
Available in English, Deutsch, Deutsch (Schweiz), Français, Italiano, Español and Svenska.
One thing at a time
Short videos, under a minute each, for the things people ask about at the stand.
Before the doors open
Five checks, no video. Glance at them standing up.
Check 01
Home screen
The app is on your home screen, not a browser tab you have to find again.
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Check 02
Opened today
You have opened it once today, while you still had signal.
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Check 03
Your fair
The fair in the app is the one you are standing at.
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Check 04
Consent
You know where the consent tick is. Nothing works before it.
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Check 05
Uploaded
Your last leads say Uploaded, not Pending Upload.
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If something goes wrong
The visitor has not ticked consent yet. Nothing works before that, on purpose.
It leaves a field blank rather than guessing. Type it in; the scan will not overwrite you.
They are on the phone and safe. They upload themselves when the signal returns, but the app has to be open. Bring it to the front now and then.
The lead saved itself as a draft. It is in the list.
Badge scanning is not set up for this fair. Photograph the card or type it in.

