Saflok systems (System 6000™, Ambiance™, and Community™)

Security Vulnerability and Available Mitigations for Multifamily Housing Properties
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An immediate mitigation solution is available for a security vulnerability associated with both the key derivation algorithm and the secondary encryption algorithm used to secure the underlaying card data. This vulnerability affects Saflok systems (System 6000™, Ambiance™, and Community™).
As soon as we were made aware of the vulnerability by a group of external security researchers, we initiated a comprehensive investigation and prioritized developing and rolling out a mitigation solution. With a mitigation solution available now, customer communication has been initiated.

We are unaware of any reported instances of this issue being exploited. Still, we strongly recommend all customers not already engaged in scheduled security upgrades address this vulnerability as soon as possible.

Learn more about your specific mitigation needs below.

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FAQ

What has happened?
How do I know if this affects my business?
What should I do?
What is the mitigation solution?
Who can I talk to if I have more questions?

Downloads

pdf
Multifamily Housing Self-Assessment Tool

Download
pdf
Whitepaper: RFID Access Control Security

Download
pdf
Whitepaper: Upgrading Multifamily Housing Access Solutions

Download
pdf
August 2025: RFID Card Security Advisory

Download
pdf
May 2025: Saflok Codebase Security Advisory

Download
pdf
August 2024: Security Researcher Conferences Security Advisory

Download
pdf
March 2023: Enhanced Security for Community

Download
Talk to an expert

Contact us

The dormakaba Security Support Center is a resource for your security questions.

Send us a message and we’ll get back to you promptly. Alternatively, you can reach us directly at 1-844-461-2249.

Security Support hotline hours: Mon-Fri, 8:30am-7:00pm ET.

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