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Latest Access Solutions Trends in Airports: Enhancing Security and Passenger Experience

June 21, 2023

With the world opening up to international travel once again, security measures demand a security booster of their own and thus technology has witnessed rapid advancements. It is imperative that airports ensure complete security and restrict unauthorized access with world-class access control solutions. Access solutions, essentially comprise the means to control who can enter buildings, facilities, and secure areas.

Airports are particularly challenging because they must balance security with a good passenger experience. It's a given that airport environments are becoming increasingly complex, and safety issues need to be up to speed. This means that airports need advanced access solutions to ensure everything runs smoothly and responsibly, without inconveniencing travellers. What's even more important is that access control systems at airports must be robust enough to detect and withstand manipulations that could be dangerous to airport security, passengers, or general aviation safety. 

There is an increasing need and demand for efficient synchronised processes, backed by a cohesive airport security strategy. This has resulted in the birth of many new access solutions in airports to improve security and passenger experience. These include biometric technology, access control systems, and data analytics.

Biometric technology allows passengers to use their fingerprints, iris scans, or face recognition to get through security checks quickly. Artificial intelligence and machine learning can analyze passenger data to predict problems before they happen and make the airport experience smoother.

Access solutions are crucial for airports to enhance security and improve the passenger experience. Using cutting-edge technology, airports can ensure a safe and enjoyable journey for all passengers.

Enhancing security in airports

Airports are important places where people and goods are transported every day. To keep everyone safe, airports must have robust security measures in place.

At the same time, it's essential to ensure that the security measures don't slow down the flow of passengers too much. This can be a tricky balance to strike. Because security challenges are getting more complicated, new technologies and trends are being developed to help keep airports secure. These include:

1. Biometric Technology:

Airports use biometric technology more frequently to improve passengers' security and speed. This technique verifies a person's identity using distinctive biological traits like fingerprints, facial recognition, or iris scans.

The most notable advantage of biometric systems is that they eliminate the need for traditional forms of identification like passports that can be stolen. The uniqueness of biometric data for each individual makes impersonation impossible.

Also, the biometric data can be linked with other security systems like facial recognition systems, further confirming passenger identities.

2. Advanced X-ray screening:

Advanced X-ray screening involves using security equipment to detect probable threats in carry-on luggage and other personal items. Using X-rays, images of the content of the bags are produced to identify any item that could pose a threat to passengers or crew.

The most commonly used are backscatter X-rays and millimetre wave technology. While backscatter X-rays involve the usage of low-dose X-rays to produce a detailed image of the bag's contents, millimetre wave technology uses radio waves to create a 3D image of the bag’s contents. Both have proven effective in identifying weapons, explosives, and other prohibitive items.

3. Integration of Security Systems:

Integrating various security systems, like biometric technology, X-ray screening, etc., provides a more comprehensive security solution. This helps offer greater security and improved information sharing between different security systems.

4. Use of drones:

These crewless aerial vehicles are deployed to patrol airport perimeters, carry out surveillance operations, and monitor critical infrastructure. These can be equipped with advanced sensors and cameras to identify and monitor anomalous activity, improving air travel safety.

5. AI and machine learning:

The utilization of artificial intelligence (AI) and machine learning (ML) is gaining prominence in the realm of airport security. These innovative technologies facilitate the automation of various security procedures, including examining luggage and freight and detecting potential security hazards.

Furthermore, AI and ML can be harnessed to scrutinize massive datasets, such as passenger and flight data, to determine potential security vulnerabilities. This enhances the comprehensive security of airports and augments travel safety for all individuals.

6. Smart locks and mobile access solutions:

One of the biggest trends in the airport industry, these technologies enable passengers to access airport facilities using their mobile phones, eliminating the need for traditional keys. This overhaul elevates the comfort of the passenger experience and security protocols by minimizing the possibility of mislaid or pilfered keys and identification cards.

Why use dormakaba’s solutions for airport security?

dormakaba is a well-known company that provides access solutions to some of the world's largest airports. Their goal is to improve security and the passenger experience and make airport operations run more smoothly.

Secure baggage handling, access control systems including electronic door locks and biometric solutions, intelligent boarding gates, and airport checkpoint solutions are all included in dormakaba's comprehensive solutions for airport security. These solutions include mobile access systems that are user-friendly, interface with existing systems, and have intelligent locks.

dormakaba’s Automated Boarding Pass Control is designed to simplify the boarding process for passengers while maintaining high levels of security. The system consists of a half-height sensor barrier that can detect a passenger’s boarding pass and open the gate automatically, allowing them to proceed to their flight. The solution also includes features such as face recognition and ID verification, ensuring that only authorized passengers can access the gate. The system is highly configurable and can be customized to meet the specific needs of an airport, such as double-use for the staff or priority boarding for frequent flyers.

dormakaba’s one-way corridors are designed to control the flow of passengers through secure areas of the airport, such as baggage claim or customs. The modular one-way corridors are monitored by advanced sensor systems and bolstered by rapid-response door systems. The corridors use a combination of sliding doors and access control systems to ensure that passengers can only move in one direction, minimizing the risk of unauthorized access.

The automated border control immigration gates at dormakaba lessen the workload of border officials and make it easier to spot counterfeit or invalid documents. The terminal e-gates, efficiently and in a seamless manner, support airport staff who oversee the regulation of entry into secure zones.

With an unwavering commitment to innovation and a proven track record of success, dormakaba is the clear choice for airports looking to improve their security and operations.

Improving passenger experience

Air travel is essential for many people worldwide, and most air travel starts and ends at airports. However, airports often have problems that worsen the passenger experience, like long lines, confusing navigation, and a lack of information.

To solve these problems, many airports are using technology to improve the passenger experience. The most popular technology solutions include contactless technology, automated check-in and boarding processes, and technology that helps passengers find their way around the airport. Using these solutions, airports can make the air travel experience more enjoyable for everyone.

1. Contactless Technology and Automated Check-in and Boarding Processes:

The integration of contactless technology is a crucial trend in access solutions, endeavouring to minimise physical interaction between passengers and airport personnel. This objective has been achieved by automating the check-in and boarding processes, enabling passengers to complete these procedures independently using self-service kiosks or mobile devices.

2. Self-Service Kiosks:

Self-service kiosks have played a significant role in reducing wait times for passengers and minimising physical interaction. These kiosks allow passengers to independently check in and drop off their luggage, freeing up staff time to concentrate on other responsibilities.

3. Mobile Check-in:

Mobile check-in has become increasingly widespread, with many airlines offering the facility to complete check-in procedures using their mobile applications. This reduces wait times and grants passengers more flexibility and control over their travel experience.

4.Technology-Assisted Wayfinding and Navigation:

The utilization of technology for wayfinding and navigation is another major trend in access solutions. With the increasing size and complexity of modern airports, it is becoming more challenging for passengers to navigate their way around.

By utilizing innovative technologies like augmented reality and indoor mapping, airports can provide passengers with a more intuitive and accessible wayfinding experience.

5. Access Control Systems:

Access control systems play a vital role in ensuring the safety and security of passengers in airports. These systems utilise biometric technology, such as facial recognition or fingerprint scanning, to confirm a passenger's identity and grant or restrict access to different airport areas.

5. Personalized Experience through Data Analytics:

Data analytics is also crucial in enhancing the passenger experience by allowing airports to personalize the travel experience. By analyzing passenger behaviour and preference data, airports can gain insights into what passengers want and need and use this information to tailor their offerings and improve their overall experience.

How dormakaba Elevates The Passenger Experience

dormakaba is a worldwide provider of access solutions to elevate the airport passenger experience. dormakaba's solutions supply airports with the tools necessary to automate check-in and boarding processes, streamline access control, and enhance wayfinding and navigation.

dormakaba’s automated self-boarding system with its seamless checks ensures a high level of comfort for its passengers. The advanced biometric technology and automatic sliding doors further ensure convenience and comfort.

With its focus on innovation and customer satisfaction, dormakaba is committed to improving the airport passenger experience and making air travel more convenient.

dormakaba’s implementation of access solutions in Zurich airport, Switzerland

dormakaba installed access solutions at Zurich Airport, which made the airport run more securely and efficiently while also improving the experience for passengers and employees.

The solution included advanced access control systems, like biometric technology and smart card readers, to improve security and speed up airport operations. The plan was also connected to different security systems, such as video surveillance, fire alarms, and intrusion detection, to create a smooth and comprehensive security system.

dormakaba also installed different turnstiles and gates to secure other parts of the airport. These gates were designed to be secure but attractive and easy to use. The turnstiles and gates had the latest technology, such as automatic control, biometric recognition, and real-time monitoring, to keep passengers, employees, and cargo safe and secure.

Future Trends in Access Solutions

dormakaba is a leader in the airport access solution industry and has been delivering innovative solutions to enhance security, improve the passenger experience, and streamline airport operations. With the continuous development of technology, airport access solutions are becoming more advanced and interconnected.

Biometric identification technologies, such as fingerprint scanning and facial recognition, are increasingly being used in airports for identity verification and access control. Mobile gadgets have also grown in importance in the airport experience. In reality, smartphones are quickly becoming essential tools for admission and security at most airports, serving as boarding permits, identity verification devices, and access cards.

By connecting numerous systems and devices, delivering real-time data, and offering new access possibilities, the Internet of Things (IoT) is revolutionising airport access. Artificial intelligence (AI) is being used in airports to improve the efficiency of security inspections and to provide travellers with a more personalised experience. Artificial intelligence technologies evaluate traveller behaviour, detect potential security issues, and provide personalised recommendations and services. As technology progresses and new ways emerge, these solutions will continue to evolve.

dormakaba's broad solution range fulfils the needs of both airports and passengers. dormakaba increases the effectiveness of security inspections and provides a personalised experience for travellers by studying behaviour, detecting potential security threats, and giving tailored advice and services using AI-powered solutions. With its biometric identification technologies, the company's mobile access solution provides a secure, comfortable, and simple way for travellers to use their cell phones as boarding passes and identity verification tools.

Conclusion

dormakaba's commitment to providing creative and effective airport access solutions has brought them to the forefront of the market. These solutions meet the special needs and challenges that airports confront, such as the growing need for quick and seamless services, the need to improve security, and the desire to deliver a great customer experience.

Overall, the incorporation of sophisticated access solutions has the potential to transform the airport business. dormakaba is at the forefront of technological progress, providing airports with the capabilities to provide efficient and secure services while improving passenger experience, with an emphasis on combining the newest technologies such as biometric identification, mobile access, IoT, and AI

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